FAQComment

Q1: Làm sao tôi có thể chọn máy cắt laze sợi 1000w phù hợp nhất?
A: In order to recommend you the most suitable 1000w fiber laser cutting machine model, please let us know the following details:
1.What is your material?
2.The size of material?
3.The thickness of material?

Q2: Đây là lần đầu tiên tôi sử dụng loại máy cắt laze lắc ma 1000w, có dễ dàng vận hành không?
A: A manual is already included in our product packaging,we also provide 24/7 telephone support to our customers and offer a life time warranty. we have free installation for optical fiber laser machine in addition to the operating instructions door-to-door free installation services we also provide professional engineers, to provide you for free door-to-door training instruction, so please be assured use;


Q3: I know nothing about this machine, what type of machine should I choose?

A:We will help you choose the suitable machine and share you the solution; you can share us what material will you cut, the material thickness and working size.

Khi t ôi có cái máy này, nhưng tôi không biết sử dụng nó.Tôi phải làm gì đây?
A:We will send English manual and Operation Video and for the machine. Our engineer will do training online. If needed, we can send our engineer to your site for training or you can send the operator to our factory for training.

Q5: liệu chúng tôi có thể biết tốc độ của máy cắt laze của ông theo nhu cầu của chúng tôi không?
A:We use Japan Servo motor and driver with big strength, so the max moving speed can reach 120m/min, max cutting speed can reach 40m/min. And the speed can reach 1.5-2m/min if you cut 4.5-5mm stainless steel.

Qt: Nếu có vấn đề gì với cỗ máy này, tôi phải làm gì đây?
A:We provide two years machine warranty. During the two-year warranty, in case any problem for the machine, we will provide the parts free of charge (except for artificial damage). After the warranty, we still provide whole lifetime service. So any doubts, just let us know, we will give you solutions.

Q7: về độ chính xác, chúng tôi quan sát rằng sau một thời gian "độ chính xác máy có thể tăng dần" và sau một thời gian dài, sự khác biệt đạt tới mức tối đa của nó.Máy của anh thì sao?
A:The frame of the machine is annealed, it can support shock resistance(the machine will deform if without annealing ). So the accuracy of the machine can keep its original accuracy for 4-5years. The weight of the machine can reach 4.5t-5.0t. It also can let the machine have higher accuracy and higher stability.

Q8: gói C217;s nào, nó có bảo vệ s ản phẩm không?
A: Nude Packing for big parts after plastic film covering. The small parts packed into wooden cases which is suitable for seaworthy transportation.

Q9: phương pháp chuyển hàng thế nào?
A: As per your actual address, we can effect shipment by sea, by air, by truck or railway. Also we can send the machine to your worksite as per your requirement .